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Assured Purchase
From an order not meeting expectations to a thunderstorm - shop confidently with Assured Purchase. It is a guarantee from NowFloats focused on reliability and payment protection. Buyers can be assured that their money is safe with NowFloats.

Once an order is placed on Assured Purchase enabled website, we hold the money in an escrow account until the buyer confirms that order is fulfilled by the seller. In case an order does not match buyer's expectations as described while purchasing or if an order doesn't arrive, we will refund the entire amount. Assured Purchase products are delivered hassle free with speed.
  Policies governing your 'Assured Purchase' (updated on: August 5, 2017)
Order Status
  • Placed order:   Buyer has successfully paid for the order.
  • Confirmed order:   Seller has confirmed that the order can be successfully fulfilled.
  • Dispatched order:  Seller has dispatched the order to Buyer's address.
  • Delivered order:  Buyer has successfully received the product.
Cancellation Policy for Buyers
  • Once an order is successfully placed but not confirmed, it can be cancelled by either the buyer or the seller.
  • Once an order is successfully placed and confirmed, it can be cancelled by the buyer only.
  • Order cannot be cancelled when it is dispatched or in transit or delivered.
  • Order can be cancelled by calling Assured Purchase customer care at or writing to .
  • Once an order is cancelled, the buyer will be refunded the money within 7 working days.
Return Policy for Buyers
  • Return request will be accepted only when order is delivered successfully.
  • Returns will be accepted upto 10 days post successful delivery of any order i.e. delivery + 10 days.
  • Buyer can return an order by calling Assured Purchase customer care at or writing to .
  • Return will only be accepted by the Seller in case of unused and undamaged product.
  • Once order is returned to the Seller, refund will be processed within 7 working days.
Refund Policy for Buyers
  • Refund will be processed within 7 working days.
  • Refund will be processed in case of:
    • Cancelled order.
    • Returned order.
Seller Policies
  • Once the buyer confirms the Assured Purchase team that the status of the order as complete and delivered, no returns will be accepted.
  • The money will be transferred to the seller upon receiving a delivered order confirmation from the buyer.
  • Money will be transferred to bank account of seller within Delivery + 15 working days.
  • Money will be transferred after deducting transaction charges, delivery charges and any other applicable charges.
  • Order packaging: Packing order for normal wear and tear is the responsibility of the seller. Assured Purchase will not be responsible for damaged products due to improper packaging. Packaging should be in line with the sellers industry standards.
  • In case of Returns, the delivery partner shall seal the package provided by the buyer at the time of pickup in front of the buyer. The sole responsibility of the contents of the packed consignment shall lie with the end buyer.
  • Dispute mechanism:
    • If Assured Purchase finds a seller indulging in any unlawful practice and goes against general business code of conduct, the merchant's account will be blocked including all NowFloats applications and the hosted website.
    • It includes (but not limited to) entering incorrect product information like price and description, wrong shipping information and product metrics etc.
    • Dispute needs to be cleared with Assured Purchase team for un-blocking the account with an undertaking.
    • All the matters arising out of this policy shall be subject to the exclusive jurisdiction of the courts at Hyderabad/Ranga Reddy India.
  • Banned Products: Oil-based paint and thinners (flammable liquids), Industrial solvents, Insecticides, garden chemicals (fertilizers, poisons), Lithium batteries, Magnetized materials, Machinery (chain saws, outboard engines containing fuel or that have, contained fuel), Fuel for camp stoves, lanterns, torches or heating elements, Automobile batteries, Infectious substances, Any compound, liquid or gas that has toxic characteristics, Bleach, Flammable adhesives, Arms and ammunitions, Dry ice (Carbon Dioxide, Solid), Precious stones, gems and jewellery, Uncrossed (bearer) drafts / cheque, currency and coins, Poison, Firearms, explosives and military equipment, Hazardous and radioactive material, Foodstuff and liquor, Any pornographic material, Hazardous chemical item. This is an indicative list and not an exhaustive one.